Privacy Policy

Last Updated: 16.10.2024

At Ocupio, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data when you use our property management software and services. By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to improve and provide our services. The types of information we collect include:

  • Personal Information: When you register for an account, we collect information such as your name, email address, phone number, payment details, and other contact information.
  • Property and Tenant Information: As a property manager, you may provide information about your properties, tenants, leases, maintenance requests, and financial records.
  • Usage Data: We automatically collect information about how you interact with our platform, including your IP address, browser type, device type, and operating system, as well as the pages you visit and the actions you take.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and gather usage data. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Our Services: We use your personal and property data to operate and deliver our property management software, including tenant management, rent collection, and maintenance tracking.
  • To Improve Our Platform: We analyze usage data to improve our software’s features, usability, and performance.
  • To Communicate With You: We use your contact information to send you updates, respond to inquiries, and provide customer support.
  • To Process Payments: We use your payment details to process subscription fees or any transactions you make through our platform.
  • For Legal Compliance: We may use your data to comply with legal obligations, such as tax or regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • With Service Providers: We may share information with third-party service providers who help us deliver services (e.g., payment processors, hosting providers). These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
  • For Legal Reasons: We may disclose your information if required by law, such as in response to a subpoena or legal process, or to protect the rights, property, or safety of Ocupio, our users, or others.
  • In Business Transfers: If Ocupio undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to similar privacy protections.

4. Data Security

We take reasonable steps to protect the personal information you provide to us from unauthorized access, loss, misuse, or alteration. We use industry-standard security measures, such as encryption, firewalls, and secure servers, to protect your data.

However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.


5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and Update: You have the right to access and update your personal information through your account settings.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
  • Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.

To exercise these rights, please contact us at [support@ocupio.com].


6. Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.


7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.


8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.


9. International Data Transfers

If you are accessing our services from outside the country where our servers are located, your information may be transferred across international borders. By using our platform, you consent to the transfer of your information to other countries, including those that may have different data protection laws.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the "Last Updated" date at the top will be revised. Your continued use of the platform after any changes signifies your acceptance of the updated policy.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@ocupio.com